Shipping policy
At Planton Farm, we’re committed to delivering the highest quality, ethically produced food in the most convenient and sustainable way possible. Please review our updated shipping and collection options below:
Pick up
Pick up from Planton Farm:
Available 7 days a week, between 8am and 5pm.
Select "Planton Farm" at checkout and we’ll contact you to arrange a convenient pick-up time within these hours.
Pick up from Local to Ludlow Market:
Available on the 2nd and 4th Thursday of each month, between 9am and 2pm.
Location: Market Square, Ludlow.
Select "Local to Ludlow Market" at checkout. We’ll confirm your collection date and have your order ready at our stall on the next available market day.
Orders must be placed by 5pm the day before a market day to be brought to that market. Orders placed after 5pm will be brought to the next market day.
UK Mainland Delivery
We offer UK mainland delivery every week.
- Orders received before 5pm on Tuesday will be shipped on Wednesday for Thursday delivery.
- Orders received after 5pm on Tuesday will be shipped the following week for Thursday delivery.
- All orders are shipped frozen to ensure maximum freshness and quality.
You’ll receive an email with your delivery date and tracking information once your order is dispatched. - Free delivery on orders over £100
- £6 delivery charge on all orders under £100
Product Availability
Frozen Products: All our products are frozen fresh to ensure availability all year round.
Questions?
If you have any questions about your order, collection, or delivery, please contact us at farm@plantonfarm.co.uk.